At Gransino Casino, we believe that gaming should be fun, entertaining, and above all — safe. We are strongly committed to promoting responsible gaming and providing our players with the tools and support they need to stay in control.
We want every visit to Gransino Casino to be enjoyable, whether you’re spinning slots, playing live casino, or betting on sports.
Why Responsible Gaming Matters
Gambling is meant to be a form of entertainment, not a way to make money or solve financial problems. For most people it stays fun, but for some it can become a serious issue. That’s why we take responsible gaming very seriously and encourage all our players — especially in the Netherlands — to play responsibly.
Tools to Help You Stay in Control
Gransino Casino provides several easy-to-use responsible gaming tools directly in your account:
- Deposit Limits – Set daily, weekly or monthly limits on how much you can deposit
- Loss Limits – Control the maximum amount you can lose in a chosen period
- Session Time Limits – Decide how long you want to play in one session
- Reality Check – Receive pop-up reminders showing how long you’ve been playing
- Cool-off Period – Take a short break from 24 hours up to 30 days
- Self-Exclusion – Temporarily or permanently block your account
You can set or adjust these limits at any time in the “Responsible Gaming” section of your account. If you set a limit, it cannot be increased immediately — this gives you time to think.
How to Recognize Problem Gambling
It’s important to be honest with yourself. Here are some common warning signs:
- Thinking about gambling more than usual
- Gambling longer or with more money than you planned
- Trying to win back losses (“chasing losses”)
- Gambling when you feel stressed, anxious or depressed
- Neglecting work, family or social life because of gambling
- Borrowing money or lying to others about your gambling
If any of these sound familiar, it might be time to take a step back and use our responsible gaming tools or seek external help.
Support for Dutch Players
If you feel that gambling is becoming a problem, help is available:
In the Netherlands:
- www.gokverslaving.nl – National helpline and support for gambling addiction
- www.jellinek.nl – Professional help and counselling
- AGOG – Self-help groups for gambling problems
International support:
- GamCare (UK) – 0808 8020 133
- BeGambleAware – begambleaware.org
- Gamblers Anonymous – gamblersanonymous.org
You can also contact our customer support team 24/7. We will treat your situation with complete confidentiality and help you activate the right tools or guide you to professional support.
Our Commitment
Gransino Casino promises to:
- Promote responsible gaming across the entire platform
- Provide clear information and easy-to-use control tools
- Never target vulnerable players or encourage irresponsible behaviour
- Train our staff to recognise signs of problem gambling and act responsibly
- Cooperate fully with regulatory authorities and support organisations
We regularly review and improve our responsible gaming measures to make sure we offer the highest standard of player protection.
Take Action Today
Playing at Gransino Casino should always be enjoyable. If you ever feel you need a break or more control, please use the tools in your account or reach out to us.
You can set limits right now — it only takes a few clicks.
Remember: Gambling is for entertainment. Play with money you can afford to lose, and never chase your losses.
If you or someone you know needs help, don’t hesitate to ask. Support is available.